Abezza Resort & Spa · Maskall, Belize

Support

Help with the Abezza guest app, the staff app, online bookings and gift certificates.

Contact us

• Email: reservation@abezza.com
• WhatsApp: +1 815 312 1237

We usually reply within 24 hours.

Staff app

The Abezza app (iPhone, iPad, Mac and Android) is for Abezza Resort & Spa staff. Accounts are created by the resort manager. If you can't sign in or have forgotten your PIN, ask your manager to reset it in the app.

Deleting your account: in the app, open ⋯ (your name) → Request account deletion. Your request goes to the resort's managers, who delete your login and name. Owners and managers can delete their own account directly (⋯ → Delete my account).

Guests

• Abezza guest portal (the Abezza guest app for iPhone and Android, and stay.abezza.com): for stays and day visits. Open it with the booking reference from your confirmation email (for example AB-10481) and your last name. If it says it can't find your booking, check the reference or WhatsApp us — the app opens once your booking is confirmed and stays available until 30 days after checkout.
• Book a room, a package, a day at Ziva Spa or a gift certificate: online booking.
• To change or cancel a booking, email or WhatsApp us with your booking reference (for example AB-10481).

Privacy

See our privacy policy.

Abezza Resort And Spa · 40.5 Miles Old Northern Highway, Maskall, Belize · abezza.com